Frequently Asked Questions

How do I choose the right sunglasses for my face shape?
Selecting the perfect sunglasses depends on your face shape. For round faces, angular frames work well. Square faces suit round or oval frames. Oval faces can pull off most styles, and heart-shaped faces look great with cat-eye or aviator designs. Explore our collection to find your ideal match.

What is the difference between polarized and non-polarized lenses?
Polarized lenses reduce glare from reflective surfaces like water or roads, providing better clarity and comfort in bright conditions. Non-polarized lenses offer basic UV protection but without glare reduction. Polarized lenses are ideal for driving, fishing, and outdoor activities.

Do your sunglasses offer UV protection?
Yes, all our sunglasses provide 100% UV protection, shielding your eyes from harmful UVA and UVB rays. Your eye health is our priority, and we ensure every pair meets high-quality standards.

How can I care for my sunglasses?
To maintain your sunglasses, clean them regularly with a microfiber cloth and lens cleaner. Avoid placing them face down or exposing them to extreme heat. Store them in a protective case when not in use to prevent scratches or damage.

What is your return policy?
We offer a 30-day return policy for unused and undamanged items. Products must be returned in their original packaging with all accessories. Please note that customized or sale items may not be eligible for returns. For details, refer to our Returns page.

How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK. International delivery times vary depending on the destination. You will receive a tracking number once your order is dispatched.

Can I exchange my sunglasses if they don’t fit?
Yes, we offer exchanges for unworn sunglasses within 30 days of delivery. If your item doesn’t fit or meet your expectations, please contact our support team to initiate an exchange for a different size or style.

Are the sunglasses on your website authentic?
Absolutely. We source all our products directly from trusted suppliers and brands. Every pair of sunglasses is authentic and crafted with high-quality materials.

Do you offer discounts or promotions?
Yes, we regularly run promotions and offer discounts on selected styles. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals and exclusive offers.

How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Click on the number to monitor your delivery status in real-time.

What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as PayPal and other secure payment gateways.

Still have questions?
Feel free to reach out to our customer support team for assistance. We’re here to help you with any queries or concerns.